Due to an ongoing issue with our shipper, some orders are experiencing significant delays. We apologize for the inconvenience. Please reach out to us if your order is not showing any tracking information. The cutoff for Christmas orders is 12/16

Due to an ongoing issue with our shipper, some orders are experiencing significant delays. We apologize for the inconvenience. Please reach out to us if your order is not showing any tracking information. The cutoff for Christmas orders is 12/16

Mystery Candle

Click here for Burning Instructions

PRODUCT INFO

Candles will come in 8 or 16 ounce jars and are assigned at random, based on availability. 

Mystery candles can be one of three things:
* A multi-layered candle with several different scents in one vessel
* A scent that has recently undergone reformulation and therefore smells similar to one of our signature scents
* A candle that has been mislabeled or multi-labeled

Multi-layer candles: When we’re pouring a large batch of one fragrance, we sometimes end up with just a little leftover. When this happens, we fill a pre-wicked jar with the leftovers until it’s full. What you end up with is often a candle with 5 or more layers! 

Similar scents: When we test a new fragrance (or have to reformulate one), we pour several different candles to test. Typically we get it right with the first one or two, which leaves a handful of other candles that smell similar, but not quite as accurate as we’d like. 

In the past these candles have been used in the homes of our friends and families, but we’re growing and now have plenty to share with you!

RETURN & REFUND POLICY

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused in its original packaging. You’ll also need the receipt or proof of purchase.

Click here to see our detailed Refund Policy.


To start a return, you can contact us at hello@travelersapothecary.com.  Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at hello@travelersapothecary.com.

 

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